Select the product you wish to rent on our website.
Choose your desired rental duration.
Complete the order by entering your shipping details and Chartfield number
Receiving the Product
Once your order is confirmed, we will process and ship the product to the shipping address you provided.
Delivery and collection of the rental product will be handled by us, ensuring a smooth experience for you.
Returning the Product
At the end of your rental period, we will arrange to collect the product from the same address where it was delivered.
Please ensure the product is packed securely and ready for collection. Any delay in returning the product may result in additional fees (details below).
Late Returns or Damages
If the product is returned after the rental period has ended, a late fee may incur
If the returned item is broken, damaged, missing parts or excessively delayed, further action may be taken, and you will be responsible for the full cost of the product(s)
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1. Select your item
Browse through our collection and choose the item you'd like to try on.
Once you've found the perfect piece, simply click on the "Book Try-On Appointment" button to proceed.
2. Choose a Try-On date
After selecting your item, you'll be asked to pick a date and time for your try-on appointment at our store
Please note: The item will be free at checkout for try-on purposes only. You are not required to make any payment for the item at this stage.
3. Enter your details at checkout
Fill in your name, phone number or email address to confirm your booking. We will send you an appointment confirmation with all the details of your visit.
4. Receive appointment reminders
To help you remember, we'll send you a reminder 24 hours before your scheduled appointment
5. Visit Us at the Store
On the day of your appointment, simply come to our store at your selected time.
Our staff will have the item ready for you to try on and assist you with anything you need.
Q&A:
1. What happens if I decide to rent in the store?
If you love the item and decide to rent it, you can complete your rental agreement in-store. If it's not quite right, you're under no obligation to rent, and you can simply leave without any cost.
2. Can I reschedule or cancel the appointment?
If you need to change your appointment or can't make it, don't worry! You can reschedule or cancel directly via our email. Just give us a heads-up, and we'll help you find a new time.
